What our PMS has to offer

Front Office

Full front office management from reservations to guest experience metrics, composed of three main categories:

  • Reservations

  • Front Desk

  • Guest Experience Metrics (GEM)


Dynamic, personalized and easy CRM (Customer Relations Management) through two main categories:

  • Sales Office

  • Templating

Inventory Control

Complete and ‘easy to make’ inventory control of your property and its facilities through:

  • Materials

Room Maintenance

Fully integrated property and room maintenance through:

  • Housekeeping


Detailed reporting for all of your property’s operations, including:

  • Sales

  • Front Desk

  • Financials

  • Housekeeping

  • POS (Point of Sales)

  • Activities and Events

Accounting Management

Profit oriented accounting management and ability to connect to your accounting software through:

  • Financials

Device Integration

Cutting edge technologies that help you use HART through different kinds of devices, like:

  • PDA

  • Mobile telephones (including SMS)

  • Tablets

POS Management

Full Point of Sales (POS) management that is easy to use, links to your inventory control and offers you detailed reporting on your facilities’ business.

Guest Activities & Events Management

Create and manage your property’s memberships and members, through ‘easy to do and follow’ procedures.

loyaltyBuild up your property’s loyalty and link it to your memberships and members offering them benefits and special terms of use.

servicesIssue gift vouchers not only for your members but everyone who wants to visit your property.

servicesCreate and manage your spa facility, by setting up your spaces, therapies, therapists and appointments.

servicesCreate and manage your restaurant facility, by setting up your table plan, menus and serving periods.

servicesCreate and manage your golf facility, by setting up courses, tee times and playing periods.

fitnessCreate and manage your gym, by setting up members, personal training sessions and fitness classes.

servicesCreate and manage your property’s events and conferences, by setting up your function spaces and creating function bookings for them.

  • Quality Management

    The Guest Experience Metrics (GEM) offers you a complete post departure feedback on your property’s promptitude and quality of services.

  • Revenue Management

    The revenue management feature allows you to increase your business’ profit by minimizing your personal involvement to sales.

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