Full front office management from reservations to guest experience metrics, composed of three main categories:
Guest Experience Metrics (GEM)
Dynamic, personalized and easy CRM (Customer Relations Management) through two main categories:
Complete and ‘easy to make’ inventory control of your property and its facilities through:
Fully integrated property and room maintenance through:
Detailed reporting for all of your property’s operations, including:
POS (Point of Sales)
Activities and Events
Profit oriented accounting management and ability to connect to your accounting software through:
Cutting edge technologies that help you use HART through different kinds of devices, like:
Mobile telephones (including SMS)
Full Point of Sales (POS) management that is easy to use, links to your inventory control and offers you detailed reporting on your facilities’ business.
Create and manage your property’s memberships and members, through ‘easy to do and follow’ procedures.
Issue gift vouchers not only for your members but everyone who wants to visit your property.
Create and manage your spa facility, by setting up your spaces, therapies, therapists and appointments.
Create and manage your restaurant facility, by setting up your table plan, menus and serving periods.
Create and manage your golf facility, by setting up courses, tee times and playing periods.
Create and manage your gym, by setting up members, personal training sessions and fitness classes.
Create and manage your property’s events and conferences, by setting up your function spaces and creating function bookings for them.
The Guest Experience Metrics (GEM) offers you a complete post departure feedback on your property’s promptitude and quality of services.
The revenue management feature allows you to increase your business’ profit by minimizing your personal involvement to sales.