New Activity Booking Engine Expands the HART Engines Suite

We’re thrilled to announce the latest addition to the HART Engines Suite: the Activity Booking Engine, launched in collaboration with Bovey Castle of the Eden Hotels Collection in Summer 2024. Designed to enhance guest experiences and streamline activity management for hotels and resorts, this innovative tool transforms the way guests discover and book activities.

The Activity Booking Engine offers a cart-based design that allows guests to browse, select, and book multiple activities at once, creating a seamless and efficient booking experience. With a mobile-first approach, guests enjoy a consistent, user-friendly interface on any device, whether booking from their smartphone, tablet, or desktop. The easy ticketing system simplifies the reservation process, allowing guests to reserve their spot in activities without hassle, and giving hotels a streamlined way to manage bookings.

Flexible booking options are another core feature, with configurations that accommodate direct ticketing, call-to-book, and no-booking-required options for each activity. This adaptability allows properties to offer various engagement levels, enhancing guest convenience. Additionally, the engine integrates directly with room reservations; it links from guest confirmation emails so that activities can be effortlessly added to the main room reservation, creating a cohesive and unified booking experience.

The Activity Booking Engine makes managing ticket types straightforward, supporting a range of options such as age-based pricing, group discounts, and special event tickets. Hotels also benefit from extensive customisation options, enabling properties to tailor the booking interface to reflect their brand’s unique look and feel.

With cross-selling capabilities that allow activity bookings to be seamlessly integrated within the room reservation process, properties can maximise upsell opportunities, enriching the guest experience right from the moment of booking.

Built to elevate guest engagement, simplify booking, and create valuable upsell opportunities, the Activity Booking Engine is a flexible, customisable solution to support your property in delivering a more engaging and streamlined guest journey.